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The people were polite and helpful and did not make me feel pressured or try to sell me on anything. They made me feel like they cared and were not just trying to get the most money.
-- Jeremy (North Ridgeville, OH)
Two of the three service visits I recently made to the Cary Mr Tire presented me with some tricky choices that called for staff there to be able to explain several alternatives. They did a great job - quick, clear, very helpful.
-- Scott (Cary, NC)
Diagnostics performed and problem repaired on my tires. Always well satisfied with workmanship.
-- Ruth (Columbus, OH)
The whole team was friendly, professional,helpful and informative. I felt like they knew what they were doing and that I could count on them to handle the service needs for the car.
-- Christian (Seaford, DE)
The front counter experience is important, even if there are others ahead Scott takes the time to acknowledge we are waiting. As a former Vespia service manager I personally witnessed customers leave store when it appeared the initial contact was lacking.
-- Ted (Hamilton Square, NJ)
They called me and let me know exactly what was wrong with my car and how much it would cost. They called me again to let me know they found an additional issue and asked if I wanted that fixed too, instead of just doing it and charging me for it.
-- Andrew (Lutherville, MD)
Everything was explained clearly, and I was able to tell that if work wasn't yet necessary on the car they didn't try to convince me that it was.
-- Marty (Pikesville, MD)
I liked that the mechanic actually doing the work on my vehicle was accessible for questions and comments.
-- Bruce (Phoenixville, PA)
Friendly, positive attitued in getting my tires from nearby location where tires were mistakenly delivered. They also helped schedule tire installation as soon as possible afterwards. They were friendly and positive throughout. I am very thankful!
-- Robert (Princeton, NJ)
The gentleman that this time helped me was nice and he made sure that the oil light on dash was reset properly after I told him that the last time after they completed, the oil change light on dash was there all the time . But this time it was reset properly.
-- edmundo (Pasadena, MD)
I have always had great service from this Mr. Tire. No problems or complaints only compliments about the location and the people who work there.
-- Susan (Timonium, MD)
The service manager was prepared for my arrival (scheduled appointment on line), and provided an explanation of my request and options.
-- Melvin (Columbia, MD)
The manager and staff there are always going above and beyond to help me every time I come in there.
-- Nancy (Avon, OH)
The work was done fast and they staff was very nice and explained everything thoroughly.
-- Kevin (Middletown, DE)
I experienced a problem with my brakes and staff (Tony) went the extra mile to test the car and alleviate my concerns.
-- Donna (Alpharetta, GA)
Easy going staff, understandable. Straight to the point. Got the job done quick.
-- Mike (Middletown, NJ)
They ordered the tires I needed and made recommendations to save me money. That made me feel like they cared about me as a consumer.
-- Tabitha (Waldorf, MD)
The guys were very polite and knowledgeable to help me get the right information and service done efficiently.
-- Ariel (Hagerstown, MD)
Friendly service, going above and beyond to help make sure car is in good working order; making sure I had a ride to and from the store/work.
-- Meghan (Baltimore, MD)
I never feel pressured to do something that I don't think is necessary. If I go in for an oil change, I get an oil change. The guys are always super friendly and get me in and out as fast as possible.
-- Brianna (Columbus, OH)
Friendliness of staff, suggestions for future needs, and full explaination and answers to my questions. Great job!
-- Nikki (Canal Winchester, OH)
The team always goes above and beyond even inviting me back to talk about issues and answer questions. They are patient and thorough which is hard to find.
-- Cailey (Annapolis, MD)
Staff was polite, wait time wasn't too bad, and the work was done well.
-- Leo (Glen Burnie, MD)
They were very nice, and everyone I talked to seemed like trustworthy people. To me that is more then anything else.
-- Cj (Glassboro, NJ)
Price and convenience - you were able to fit me in without an appointment.
-- Brandon (Elmira, NY)