Mr. Tire is committed to earning your trust and confidence by providing the customer service, convenience and value that you expect every time you visit. When we hand back the key to your vehicle, we want to know how we did.
Continuous improvement in customer service is not possible without a formal program to measure results. We take your comments seriously and it shows in the results we achieve. In our most recent survey, more than 25,000 customers gave Mr. Tire an 'A' rating.* We collected customer ratings and customer reviews of services completed in our stores such as oil changes, brakes, wheel alignments, state inspections and installing new tires. You can participate in Mr. Tire's next Customer Satisfaction Survey. Thanks for helping us to improve our products, services, and commitment to providing quality service!
If you're not 100% satisfied, during or after your visit, speak to any Mr. Tire employee and we'll make it right. We think that maintaining your car, truck or van should be a hassle-free experience and we back that up with industry-leading warranties that protect your investment. You have our personal pledge to:
- Provide a free estimate of needed repairs or service.
- Do the work right the first time.
- Complete the job on time as promised.
At Mr. Tire, we care about you and your vehicle. We are pleased to report that customer reviews confirm this.
Find your Mr. Tire store now and request an appointment.
TAKE OUR CUSTOMER SATISFACTION SURVEY NOW AND BE ENTERED TO WIN A $500 GIFT CARD!
We Want to Hear From You!
Talk to your Store Manager, Email Us, or call Customer Service (800) 876-6676 x3500
*Six-month Customer Satisfaction Survey. February – July 2014.